Safety and Compliance

Safety and Compliance

At Total Solutions Australia (TSA), safety and compliance are at the core of everything we do. As a leading provider of commercial and industrial cleaning services, we understand that maintaining a safe and healthy environment for our clients and staff is critical. We are fully committed to ensuring that our operations meet and exceed all relevant safety standards, legal requirements, and industry best practices.

Our Commitment to Safety

We believe that a safe workplace is a productive workplace. TSA prioritises safety across all aspects of our services, from training our staff to following stringent cleaning protocols in sensitive environments. Whether it’s cleaning a medical facility, an industrial warehouse, or a corporate office, we ensure that all safety precautions are in place to protect both our team and your workplace.

Key Safety Practices:

  • Personal Protective Equipment (PPE): Our cleaning teams are provided with high-quality PPE, including gloves, goggles, masks, and high-visibility vests, as needed for each specific job. We also ensure that our team is trained in using PPE effectively to minimize risks.
  • Hazardous Materials Handling: TSA staff are trained in the safe handling and disposal of hazardous cleaning materials, chemicals, and waste to ensure compliance with environmental and health regulations.
  • Regular Safety Audits: We conduct regular safety audits to assess our cleaning procedures, identify any potential risks, and ensure that we are adhering to safety standards at all times.

Compliance with Industry Regulations

TSA strictly adheres to all relevant industry regulations, ensuring that our cleaning practices align with both local and national safety standards. This ensures that we maintain a high level of professionalism, quality, and trust in our services.

We comply with the following standards and regulations:

  1. Work Health and Safety (WHS) Act
    • Our operations are fully compliant with the Work Health and Safety (WHS) Act. This legislation outlines the safety responsibilities of employers and workers to ensure a safe working environment for all employees.
    • We perform risk assessments before starting any job and implement risk control measures accordingly.
  2. Occupational Health and Safety (OHS) Guidelines
    • We adhere to the Occupational Health and Safety (OHS) guidelines to minimize risks to our cleaning staff and clients. We continuously review and update our safety protocols to stay aligned with any changes in regulations.
  3. Environmental Protection
    • TSA is committed to protecting the environment by using eco-friendly cleaning products and ensuring that all waste is disposed of responsibly.
    • We adhere to environmental standards such as the Australian Packaging Covenant (APC), which ensures that packaging and cleaning waste are disposed of in an environmentally sustainable manner.
  4. Cleaning for Healthcare Environments
    • For clients in healthcare facilities (e.g., hospitals, clinics, medical centers), TSA follows strict cleaning protocols in accordance with the National Health and Medical Research Council (NHMRC) guidelines for infection control.
    • We ensure that all high-touch surfaces, patient rooms, and surgical areas are cleaned to the highest standards to prevent the spread of infections.
  5. Food Industry Hygiene Standards
    • For industries like food processing, meat processing, and manufacturing floors, we comply with the Food Safety Standards (FSANZ) and relevant HACCP (Hazard Analysis and Critical Control Points) guidelines to ensure hygienic conditions and the prevention of contamination during cleaning.
  6. Quality Assurance
    • TSA maintains certifications in relevant quality assurance standards, including ISO 9001:2015 (Quality Management Systems), which ensures our service delivery meets high levels of quality and consistency.

Training and Certifications

At Total Solutions Australia (TSA), we are committed to continually improving the quality, safety, and environmental sustainability of our services. We are actively working towards obtaining the following prestigious certifications to ensure we meet the highest standards in these areas:

  • ISO 9001:2015 (Quality Management Systems) – We’re striving to achieve this certification to further enhance the quality and consistency of our services.
  • ISO 45001 (Occupational Health and Safety Management Systems) – Safety is a top priority at TSA. We are actively working to achieve ISO 45001 certification to ensure that we provide a safe and healthy working environment for both our team and clients.
  • ISO 14001 (Environmental Management Systems) – We’re focused on implementing sustainable practices that minimize environmental impact, and we’re working towards ISO 14001 certification to demonstrate our commitment to environmental stewardship.

What This Means for Our Clients

At TSA, our dedication to safety and compliance means that you can trust us to provide a clean and healthy environment for your business. Our team is fully insured and trained to handle any situation, ensuring your workplace remains safe and compliant with all health and safety regulations.

  • Peace of Mind: With TSA, you can be confident that your cleaning services are being handled by trained professionals who follow the highest safety standards.
  • Reliability and Trust: We believe in delivering not just exceptional cleaning services, but also transparency and trust. All our cleaning services are performed in compliance with the most up-to-date regulations, minimizing risks for your business.
  • Custom Solutions: We understand that different industries have different compliance needs, which is why we offer tailored cleaning services to meet the specific regulations and standards of your sector.

Safety Reporting and Communication

At Total Solutions Australia (TSA), we value open communication with our clients regarding safety and compliance. To ensure that we provide transparent, efficient, and timely safety updates, we use Bright Safety, a leading safety management platform. This allows us to easily share critical safety information, provide real-time updates, and streamline reporting processes.

  • Incident Reporting with Bright Safety: In the event of an incident or safety concern during the cleaning process, TSA utilises Bright Safety to log and track incidents in real-time. This system ensures that all safety issues are reported promptly and accurately, enabling us to take immediate action and resolve concerns efficiently. By using Bright Safety, we maintain a detailed record of incidents and implement corrective actions as quickly as possible.
  • Regular Updates: With Bright Safety, we are able to provide our clients with regular updates on any changes in safety regulations, industry standards, or cleaning protocols that may affect your business. This platform helps us stay informed of the latest regulatory changes, ensuring that our services are always in compliance with up-to-date safety practices. We can easily communicate these updates to you, so you’re always aware of how we are adapting to meet evolving standards.

Through Bright Safety, TSA ensures that all safety and compliance-related communication is streamlined, transparent, and responsive, giving you peace of mind that safety is being handled with the utmost care and professionalism.

.

.